At the event our reception girls are always bending over to help you, but it does get busy on the first day. You can avoid long queues when checking by having all your tickets individually on arrival. Always get a Lanyard for your pass because if you lose it you will have to pay again. After you collect your Weekender Pass, get ONE person to enter Reception to collect your keys. This makes things easier for everyone and stops the reception girls from pulling their hair out.